Find Us
Our Locations
Map — Port Melbourne & Richmond VIC
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Whether you're a wholesale retailer, developer or individual customer — our team is ready to help. Visit our showroom, give us a call or send an enquiry below.
For wholesale enquiries, project quotations, catalogue requests or general information — we're here to help.
45 Machinery Row
Port Melbourne VIC 3207
Not open to the public — wholesale by appointment
180 Bridge Road
Richmond VIC 3121
Open to retail and trade customers
Orders: [email protected]
Trade: [email protected]
Monday – Friday: 8:00am – 5:00pm
Saturday: 9:00am – 1:00pm
Sunday & Public Holidays: Closed
All times AEST / AEDT
Richmond Showroom Hours:
Mon–Fri: 9:00am – 5:00pm | Sat: 10:00am – 4:00pm | Sun: 11:00am – 3:00pm
The showroom at 180 Bridge Rd Richmond features our full product range on display. Walk-ins welcome.
Complete the form below and a member of our sales team will respond within one business day. For urgent enquiries, please call (03) 9800 1234.
Complete the enquiry form on this page and select "Wholesale Account Enquiry" as your category of interest. Our national sales manager Patricia Luong will contact you within one business day to discuss eligibility, minimum order requirements and our wholesale pricing structure.
Minimum order quantities vary by product category. Typically we require a minimum of $5,000 AUD (ex-GST) per order for wholesale pricing to apply. For large commercial projects (developers, hotels, co-working operators), we assess on a project-by-project basis and minimum thresholds are waived for orders over $50,000.
Standard in-stock product delivery lead times are 5–10 business days from order confirmation. Custom-manufactured orders (non-standard dimensions, special finishes, custom upholstery) typically require 4–8 weeks depending on the complexity and current factory capacity. We always provide a confirmed lead time before you place an order.
Yes. We deliver nationally to all eight states and territories. Delivery is handled by our specialist furniture logistics partner, National Furniture Logistics, using a two-person white-glove service. Delivery pricing is calculated based on order size and destination. Free delivery applies to wholesale orders over $10,000 AUD within metropolitan Melbourne, Sydney, Brisbane, Adelaide and Perth.
Our Port Melbourne factory is not open to the public for safety and insurance reasons. Wholesale partners and commercial clients can arrange a factory visit by appointment — please call (03) 9800 1234 to discuss. For retail customers and trade visitors, our full product range is on display at our Richmond showroom at 180 Bridge Road, open six days a week.
All Banksia Home Co products carry a 2-year structural warranty covering manufacturing defects, joint failure and structural integrity. Upholstered products carry a 1-year warranty on fabric and stitching. Warranty claims are processed through our Port Melbourne head office and resolved within 10 business days. We also supply replacement parts and touch-up kits for the life of the product.
Our sales team is available Monday to Friday 8am–5pm and Saturday 9am–1pm to take your call. Or fill in the enquiry form above and we'll be in touch within one business day.